Privacy PolicyGopaneeyata Niti

Kraviona is an IT services and web development company based in India, providing managed IT support, web and mobile application development, cloud solutions, cybersecurity, AI integration, and digital marketing to businesses and individuals across India and internationally.

Kraviona ek IT services aur web development company hai jo India mein sthit hai. Hum businesses aur vyaktiyon ko managed IT support, web aur mobile app development, cloud solutions, cybersecurity, AI integration, aur digital marketing jaise sewaen pradan karte hain.

When you contact us, fill a form, or hire our services, we may collect your full name, email address, phone number, company name, designation, project requirements, payment information through secure gateways, and any other information you voluntarily provide.

When you visit kraviona.com, we may automatically collect technical data including IP address, browser type and version, device type, operating system, pages visited, time spent, referring URL, approximate geographic location, cookies, and similar tracking data.

We may also receive information from third-party sources such as Google Analytics, social media platforms, or referral partners if you interact with our content on those platforms.

We use collected information to provide requested IT services, communicate about projects or inquiries, send invoices and receipts, improve our website and services, send newsletters only with consent, comply with legal obligations, prevent fraud, analyze traffic, and respond to lawful requests.

Hum aapki jankari ka upyog aapki mangi gayi sewaen pradan karne, project updates dene, invoices bhejne, website aur sewaen behtar banane, legal compliance, fraud prevention, aur lawful requests ka jawab dene ke liye karte hain.

We will never sell, rent, or trade your personal information to any third party for their marketing purposes.

We implement industry-standard safeguards including SSL/HTTPS encryption, secure servers with firewall protection, access controls, regular security audits and updates, encrypted storage for sensitive project files, and two-factor authentication on internal systems.

No method of internet transmission or electronic storage is 100 percent secure. While we use commercially acceptable means to protect personal information, we cannot guarantee absolute security.

Kraviona uses cookies and similar tracking technologies to enhance browsing experience and analyze website traffic. You can control cookies through your browser settings, though disabling essential cookies may affect website functionality.

We may use essential cookies, analytics cookies such as Google Analytics, preference cookies, and marketing cookies only where you opt in. To opt out of Google Analytics tracking, visit https://tools.google.com/dlpage/gaoptout.

We may use third-party services that maintain their own privacy policies, including Google Analytics, Google Workspace or Gmail, Razorpay or payment gateways, Vercel, WhatsApp Business, LinkedIn, and Mailchimp if you subscribe.

When you click links to third-party websites, Kraviona has no control over their privacy practices and is not responsible for external privacy policies.

Under applicable Indian data protection laws and internationally recognized privacy principles, you may request access, correction, deletion, objection to processing, data portability, consent withdrawal, or lodge a complaint with relevant authorities.

To exercise these rights, contact privacy@kraviona.com or contact@kraviona.com. We will respond within 30 days.

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18. If a parent or guardian believes a child has provided personal information, please contact contact@kraviona.com and we will delete such information from our records.

We retain personal information only as long as necessary for the purposes described in this policy or as required by law. Client project data and payment records may be retained for 7 years for GST, tax, and accounting compliance.

Contact form submissions may be retained for 2 years, website analytics data for 26 months via Google Analytics, marketing email list data until unsubscribe, and cookies according to their session or persistent expiration periods. After retention expires, data is securely deleted or anonymized.

We may update this Privacy Policy from time to time for legal, regulatory, operational, or practice-related reasons. Significant changes may be communicated by posting the updated policy, emailing registered clients, or displaying a prominent notice on the website.

Your continued use of kraviona.com after changes are posted constitutes acceptance of the updated policy.

For privacy-related questions, concerns, data access requests, or complaints, contact the Privacy Officer at privacy@kraviona.com. General contact is contact@kraviona.com and the website contact page is https://kraviona.com/contact.

We are committed to resolving privacy concerns promptly and transparently.